We’re laundry people at heart and do not outsource our laundry service to third-party providers. As such, we can avoid markups to provide you with a convenient and affordable laundry service for the whole family.

For our Wash & Fold service, our guarantee is to collect, wash and deliver your clean clothes within 48 hours.

For our Laundry & Dry Cleaning service, our guarantee is to collect, clean and deliver your freshly laundered clothes within 5 working days.

Kindly note that turnaround time may be extended during peak season (eg. Christmas, Chinese New Year etc).

Visit https://www.tumble.sg/schedule to request a laundry service pickup and delivery. Our operation hours are from 8:30am to 6:00pm (Mon to Fri) and 08:30am to 2:00pm (Sat). We are closed on Sundays and Public Holidays.

Your clothes will be washed by our Tumblers at our dedicated laundry facilities.

For our Wash & Fold service, our guarantee is to collect, wash and deliver your clean clothes within 48 hours.

For our Laundry & Dry Cleaning service, our guarantee is to collect, clean and deliver your freshly laundered clothes within 5 working days.

Kindly note that turnaround time may be extended during peak season (eg. Christmas, Chinese New Year etc).

Visit https://www.tumble.sg/schedule to request a laundry service pickup and delivery. Our operation hours are from 8:30am to 6:00pm (Mon to Fri) and 08:30am to 2:00pm (Sat). We are closed on Sundays and Public Holidays.

The pickup and delivery process typically involves scheduling a pickup and delivery time with the laundry service. Our driver will be sent to your address to collect your laundry at the designated time slot. Once the laundry has been cleaned and processed, it will be delivered back to you at the agreed-upon date & time slot.

Our pickup and delivery options are based on a daily 4-hour time slot. Your laundry will be picked up or delivered within this window.

Yes, after selecting your laundry service date & time, you are able to request recurring pickups and deliveries on a regular basis, such as weekly, biweekly or monthly.

Payment for our laundry services can be made online using a variety of payment methods such as credit/debit card or PayNow. All payments are processed through our payment processor, Stripe, and we will not store any of your payment details in our system.

Yes, you are able to cancel or modify your order before collection. If you require any assistance, please reach out to our Support team.

If you are not home when the collection or delivery is attempted, our drivers may pick up or leave your laundry in a designated secure location, whenever possible. Alternatively, you may also reschedule the collection or delivery to another day when you can make it.

Our Wash & Fold laundry service is perfect for home and bedding essentials like bedsheets, pillowcases, cushions and sofa seat covers. It's also great for everyday items like t-shirts, shorts, undergarments, and towels. However, please note that curtains are not suitable for this service.

Our Wash & Fold service focuses on delivering fast and quality cleaning for your everyday wear, home, and bedding essentials, processed on a per-bag basis. For stain removal and special attention to individual garments, please refer to our Laundry & Dry Cleaning service.

Our Tumble laundry bags will be provided after your first wash with us. For your first wash, use any disposable bag you have to pack your clothes.

We offer a super quick turnaround of 48 hours to collect, clean and deliver your laundry.

All Wash & Fold laundry will be individually washed on a per-bag basis. Each bag will undergo a cold wash cycle and a full drying cycle. Detergent and softener are provided for all washes.

We will provide our utmost attention to all laundry under our care and they will be cleaned accordingly to our standard Wash & Fold procedures. For damages related to regular wear and tear, we will not be liable in such instances and will not provide any compensation. These instances include shrinkage, fading, thinning, holes & tears, and more. In the situation where your laundry is missing or damaged, please reach out to us. All claims will be reviewed on a case-by-case basis in accordance with our Terms & Conditions. Compensation for missing or damaged items will be limited to a maximum of the charge for the laundry service.

Yes, we provide these services all year round! However, we may temporarily halt these services during peak seasons (eg. weeks leading to Chinese New Year, Christmas). You may refer to our price guide to understand more about our pricing. Do note that we do not take in rubber-backed blackout curtains and roman blinds for cleaning/washing.

You can inform our delivery representative, at the point of collection, of any specific stains that you would like us to remove. Our dedicated laundry team will examine the stain and apply the most suitable laundry method to remove the stains thoroughly. However, complete removal of stains may not always be possible.

There is no minimum order amount for our Laundry & Dry Cleaning service! However, we offer free pick-up and delivery services for orders above $50 (per service address). For orders below $50, a transportation fee of $10 will be charged.